BPO – Business Process Outsourcing
Services for the outsourcing management of your active customers
Our team, of operators with specifically training and specialization in the management of processes related to active customers, allows our customers to focus on their core business, freeing up internal resources and reducing fixed costs. We operate directly on the CRM systems of our customers and we provide our resources for targeted training.
From control and data acquisition, to Customer Care services to Inbound and Outbound process management, these are just some of our services.
We build tailor-made solutions analyzing the specific requests of our customers, each service has the objective of improving the efficiency and internal effectiveness, giving the possibility to have modular and flexible organizational structures.
Why choose Advancing Trade
Direct presence in 10 European countries and international coordination of collection activities worldwide
Thanks to its consolidated experience in credit management, our performance maximises collection
Consulting and service customisation according to the characteristics of each Customer and its industry